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Contact Us 01803 226117

Common Questions

Is the item I want in stock? - Availability is shown against each product. We try to keep as many items as possible in stock for dispatch within a few working days.

What size should I order? - We strongly recommend that you use a tape measure to ascertain your accurate measurements. Compare these to the size chart within the advert. If between sizes go for the larger. Please do not guess your size. Checking measurements often avoids wasting money on extra deliveries.

Do you have a retail shop or showroom? - No we are focusing on online sales only.  You are welcome to contact us (01803 266117) for advice. Our line are open Mon - Fri from 9am till 4pm. We are closed on Bank Holidays.

Can I pick up my order from your warehouse? - Sorry, we no longer offer a collection service.

What payment options are available? - This web site has a Secure Credit & Debit Card Payment Processing Gateway for all major Credit Cards except American Express. We also accept PayPal and Google Checkout.

You Commit to Buy only after you have added items to your Shopping Cart, then viewed, selected and accepted a Delivery Method and completed payment via the checkout. This enables you to view, amend and cancel before any payments are completed.

What are your Opening Hours? - We are currently open Mon - Fri between 9am & 4pm. We always respond to emails and voice messages speedily.

What communication will I receive regarding my order? - We use email to keep you informed about your order, providing you enter an email address when placing your order. Where possible we supply you with a tracking number once the item has been booked for dispatch.
 

Do I need to Open an account? - No. You can view and buy items right away, no account with Blue Water Sports is required.

Are my Credit Card Details Safe? - Yes. We use a Secure Payment Gateway that employs the latest encryption and security measures. We do not store credit card information. Payment details are passed straight to our processing partner and are not stored.

Can I Telephone for your Best Price - Our best prices are as advertised on this web site. We constantly review our prices so there is no need to telephone.