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Delivery Information

Can I pick up my order from your warehouse? - Our showroom is open weekdays between 10am & 5pm (8pm on Thursdays) - parking is Free and we are easy to find.

How long will it take for my order to be dispatched? - 1pm is our order cut off time. Orders paid for before 1pm are dispatched that working day - orders paid for after 1pm are dispatched on the next working day. Orders paid for over a weekend or on Bank Holiday Days are dispatched on the next working day.

How much does delivery cost? - Delivery cost is competative.  The website is set up to charge you similar delivery rates to those that we pay our couriers.  We don't charge premium delivery charges.  Click the quote button in the order basket to see ow much your delivery will be before paying.

Do you deliver to my country? - We can deliver nearly all of the items in our online shop world-wide. (Exceptions include rigid kayaks, pressurized canisters and some spear-fishing equipment, knives etc.) Please contact us if you have any queries.

Do you offer Free Deliveries? - No.  We did offer free delivery for a trial period but found that we had to increase the cost of many items to cover our delivery charges.  We can offer better value for our customers buying multiple items by separating delivery cost and item cost.

How long will my order take to arrive? -

Within the UK -  UK Standard - This service is typically with Royal Mail Second Class. You should allow 3-5 days for delivery. A signature on delivery is not normally required on orders under £12. However, when delivering to a business or a block with multiple address a signiture may be required.

Within the UK - First Class - This service is typically with Royal Mail First Class. You should allow 2-3 days for delivery. A signature on delivery is not normally required on orders under £12. However, when delivering to a business or a block with multiple address a signiture may be required.


Within the UK - Courier - This is a Next Working Day Delivery Service. We currently use Interlink Express & Royal Mail Special Delivery. We charge you the same delivery amount irrespective of the Carrier we select. You should select this service if you need your item/s urgently. A signiture is required on all Courier deliveries.

International Deliveries - Where the package weighs less than 2kg and is shorter than 60cm usually it will be sent as a Royal Mail Air Mail Small Packet. This service usually takes 1 working week for delivery within the EU and up to 21 days for delivery Worldwide. There is the option to upgrade all international deliveries to FedEx for an additional charge. Please contact us for a quote. If the package weighs over 2kg or is longer than 60cm it will be sent with a Courier such as FedEx, at our Discretion. This may incur additional delivery fees.  Most International deliveries will require a signature.

Additional Charges - We have the right to decline any order to any location and/or to require additional payment to upgrade any delivery. This is most common when we have no confidence with a particular countries postal services (Italy, Brazil, Argentina, Mexico are examples) or where we have a large package going to a remote location.